Analisis Cost–Benefit Implementasi ERP Menggunakan Metode Hybrid Untuk Meningkatkan Kinerja Organisasi PT. XYZ
Keywords:
ERP, Analisa Biaya -Manfaat, Metode Hibrida, ROI, NPV, Transformasi DigitalAbstract
Sistem Enterprise Resource Planning (ERP) banyak diadopsi untuk meningkatkan integrasi proses bisnis dan efisiensi organisasi. Namun, implementasi ERP melibatkan investasi dan kompleksitas yang tinggi, sehingga memerlukan evaluasi komprehensif untuk memastikan realisasi nilai. Studi ini mengusulkan analisis biaya-manfaat hibrida yang mengintegrasikan pendekatan keuangan, strategis, dan operasional. Studi ini menggunakan metrik keuangan (NPV, IRR, ROI), analisis keselarasan strategis, dan evaluasi kinerja operasional. Studi kasus di PT. XYZ menunjukkan bahwa implementasi ERP menghasilkan pengembalian finansial positif (NPV > 0, IRR di atas tingkat diskonto, ROI > 25%) dan manfaat tidak berwujud yang signifikan, termasuk peningkatan tata kelola, integrasi proses, dan kualitas pengambilan keputusan. Pendekatan hibrida memberikan kerangka evaluasi yang lebih holistik, mengurangi risiko investasi dan meningkatkan efektivitas tata kelola TI.
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